How to contact us?

Email: [email protected]

By Post: Fidelity Works Ltd

T/A True Blue Loans, 1, Forbes Business Centre, Kempson Way, Bury St Edmunds, IP32 7AR

Tel: We CANNOT take applications over the phone - ALL application must be made online. If you have a question about our credit broking service please email us and we will respond as soon as possible.

We can be contacted between 9am and 5pm Monday to Friday.

We will do our best to answer any question or concern as soon as possible. 

We are a lender and a broker, this website is promoting our services as a broker and not our services as a lender.

We do not charge you any FEES for this service.


For Existing Customers with outstanding loans

If you wish to make a payment direct into our bank account please use the details below.

It is really important that you use your reference number as it will be the only way we can identify that the payment came from you!

Our bank details:

Fidelity Works Ltd t/a True Blue Loans

Sort Code: 20-83-50

Account Number: 63943976


If you want to find out how to make a complaint please click this link -> Complaints Procedure




Representative APR